Privacy Policy
1971bed Data Commitment

1. Information We Collect

1971bed collects personal data from you through several channels: directly when you register an account or contact support, automatically through your use of the platform, and from third-party service providers involved in delivering our services. The categories of data we collect are set out below.

1.1 Account Registration Data

When you create a 1971bed account, we collect the following information:

• Full legal name (as it appears on your National Identity Card or passport)
• Date of birth (for age verification — 18+ requirement strictly enforced)
• Bangladeshi mobile number
• Email address
• Username and encrypted password
• Preferred language (English)
• Residential city or division within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh)

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) programme, we may request and retain copies of the following documents:

• National Identity Card (NID) — front and back scans or photographs
• Passport — photo-page scan
• Selfie photograph alongside your identity document
• Bank account statement or mobile banking screenshot confirming your name and account number

KYC documents are stored in encrypted form and are accessible only to authorised compliance personnel. They are not shared with third parties except where legally required or where necessary to verify a withdrawal above ৳50,000.

1.3 Financial Transaction Data

When you make deposits or withdrawals, we record:

• Transaction amounts in BDT
• Payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, bank transfer)
• Transaction reference numbers provided by your payment provider
• Timestamp of each transaction (Bangladesh Standard Time, BST UTC+6)
• Wallet balance at time of transaction

We do not store full card numbers, CVV codes, or mobile banking PINs. Payment authentication is handled directly by your payment provider's secure gateway.

1.4 Betting and Gaming Activity Data

We maintain a record of your activity on the platform, including:

• Bets placed — market, odds, stake, outcome, settlement
• Casino game sessions — game title, provider, session duration, bet amounts, results
• Bonus claims and wagering progress
• Responsible gaming tool activations (deposit limits, self-exclusion, time-out periods)

This activity data is used to maintain accurate account records, process winnings, detect fraud, and comply with responsible gaming obligations.

1.5 Technical and Device Data

When you access 1971bed, our servers automatically log:

• IP address
• Device type and operating system
• Browser type and version
• Pages visited and time spent on each page
• Referring URL (the page you came from before visiting 1971bed)
• Session duration and click-path data

1.6 Communications Data

If you contact our support team via live chat or email (support@1971bed), we retain a record of that correspondence, including your messages and any attachments you send. This allows us to track complaint resolution and maintain service quality. Support records are retained for a minimum of two years.

2. How We Use Your Data

1971bed processes your personal data for specific, lawful purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The primary purposes are set out in the table below.

2.1 Automated Decision-Making

1971bed uses automated systems to detect unusual betting patterns, potential bonus abuse, and fraud indicators. These systems may automatically restrict or flag an account for human review. No account is permanently closed based solely on automated decisions without human review and, where appropriate, an opportunity for you to provide an explanation.

2.2 Marketing Communications

We will only send you marketing messages — including promotional offers, deposit bonus alerts, and seasonal promotions — if you have opted in during registration or subsequently through your account communication preferences. You may withdraw your consent and opt out of marketing communications at any time by updating your preferences in Account Settings or by emailing support@1971bed. Opting out of marketing will not affect transactional notifications (e.g., deposit confirmations), which are necessary for account operation.

3. Data Sharing & Disclosure

1971bed does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes. We share your data only in the limited circumstances described in this section, and only to the extent strictly necessary for the stated purpose.

3.1 Payment Service Providers

To process deposits and withdrawals, we share relevant transaction data with your chosen payment provider. This includes the transaction amount, your registered mobile number or account identifier, and a transaction reference. Payment providers who may receive this data include bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, and Sonali Bank. Each of these providers operates under their own privacy and data security policies.

3.2 Game Providers

When you play games hosted by third-party providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — a session token and anonymised player identifier are shared with the game provider to enable gameplay. We do not share your full name, contact details, or payment information with game providers.

3.3 KYC and Compliance Partners

For identity verification, we may use specialist third-party KYC technology providers. These providers process your identity documents solely to verify your identity and age and are contractually prohibited from using your data for any other purpose.

3.4 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where we believe in good faith that disclosure is necessary to prevent fraud, protect our rights, or protect the safety of our users or the public.

3.5 Business Transfers

In the event that 1971bed undergoes a merger, acquisition, or transfer of assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify registered users via email or SMS in advance of any such transfer and will ensure the receiving entity is bound by equivalent data protection obligations.

4. Cookies & Tracking Technologies

1971bed uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform, maintain your login session, and improve the user experience. This section explains what cookies we use and how you can control them.

4.1 Types of Cookies We Use

4.2 Cookies We Do Not Use

1971bed does not deploy third-party advertising cookies, behavioural tracking pixels from social networks (e.g., Facebook Pixel, TikTok Pixel), or cross-site tracking technologies that follow your activity across websites other than 1971bed.

4.3 Managing Cookies

You can manage or delete cookies at any time through your browser settings. The steps for managing cookies vary by browser — consult your browser's help documentation for instructions. Please note that disabling strictly necessary cookies will prevent you from remaining logged in to your 1971bed account and may impair wallet functionality. Disabling functional or analytics cookies will not prevent you from using the platform.

5. Data Retention & Storage

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or regulatory reporting obligations. The table below sets out our standard retention periods by data category.

5.1 Data Storage Location

Your personal data is stored on secure servers. Data at rest is encrypted using AES-256 encryption. Where data is transferred between systems, TLS 1.3 encryption is applied in transit. Server infrastructure supporting 1971bed is maintained with access controls, intrusion detection, and regular security audits.

5.2 Account Deletion and Data Erasure

When you request account closure, your actively accessible profile data (name, contact details, preferences) will be anonymised within 30 days of the closure being processed. However, transaction records, KYC documents, and betting logs are retained for the periods specified in the table above in order to satisfy legal and regulatory obligations. Anonymised historical data (from which you cannot be individually identified) may be retained indefinitely for aggregate statistical purposes.

6. Your Privacy Rights

As a user of 1971bed, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat on the platform or by emailing support@1971bed. We will respond to all valid requests within five business days. Identity verification will be required before any data access, correction, or deletion request is actioned.

6.1 Right of Access

You have the right to request a copy of the personal data we hold about you. Upon a verified request, we will provide a summary of your account data, transaction history, and betting activity in a readable format. Requests for very large volumes of historical data may take up to 10 business days to compile.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For example, if your mobile number has changed or your name has been recorded incorrectly, we will update our records promptly upon receipt of the corrected information and, where relevant, supporting documentation.

6.3 Right to Erasure

You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and there is no other legal basis for processing. Please note that erasure requests cannot be fully actioned for data we are required to retain under applicable legal and regulatory obligations (such as transaction records and KYC documents). In such cases, we will anonymise your data to the greatest extent possible.

6.4 Right to Restrict Processing

You may request that we temporarily suspend processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold, or while a complaint or dispute is under investigation.

6.5 Right to Withdraw Consent

Where we process your data on the basis of your consent (primarily for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal. You can manage your consent preferences directly in your 1971bed account settings.

6.6 Right to Lodge a Complaint

If you are unsatisfied with how 1971bed has handled your personal data, you have the right to raise a formal complaint. In the first instance, please contact our support team so we can attempt to resolve the matter directly. If you remain unsatisfied after our internal review, you may escalate the matter to the relevant data protection authority in your jurisdiction.

7. Data Security Measures

1971bed takes the security of your personal data seriously. We implement a layered set of technical and organisational security controls to protect your information against unauthorised access, disclosure, alteration, or destruction.

7.1 Technical Safeguards

• TLS 1.3 Encryption: All data in transit between your device and 1971bed is encrypted using Transport Layer Security version 1.3.
• AES-256 Encryption at Rest: Sensitive data stored in our databases — including identity documents, financial records, and account credentials — is encrypted using the AES-256 standard.
• Password Hashing: Account passwords are never stored in plain text. They are hashed using a secure one-way algorithm (bcrypt) with per-account salting.
• Two-Factor Authentication (2FA): SMS-based 2FA is available to all users at no cost and is strongly recommended, particularly when accessing the platform from a shared device.
• Intrusion Detection: Our infrastructure is monitored around the clock for signs of unauthorised access, brute-force attacks, and anomalous activity patterns.
• Regular Security Audits: The 1971bed platform undergoes periodic third-party security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.

7.2 Organisational Controls

• Access to personal data is restricted to authorised personnel on a strict need-to-know basis.
• All staff with access to personal data receive regular training on data handling obligations and security best practices.
• Administrative access to production systems requires multi-factor authentication and is logged and audited.

7.3 Data Breach Response

In the event of a data security breach that poses a risk to your personal data, 1971bed will notify affected users as promptly as reasonably possible via the email address and mobile number registered to your account. The notification will describe the nature of the breach, the categories of data affected, the steps we have taken to contain it, and any action we recommend you take. We will also notify relevant authorities as required by applicable law.

7.4 Your Responsibilities

While we work hard to protect your data, account security is a shared responsibility. You should:

• Use a strong, unique password for your 1971bed account that you do not use on any other platform.
• Enable SMS two-factor authentication on your account.
• Never share your login credentials with any other person.
• Be cautious of phishing attempts — 1971bed will never ask for your password via email, SMS, or live chat.
• Log out of your account when using a shared or public device.

8. Policy Updates & Contact

1971bed reserves the right to update or amend this Privacy Policy at any time. When we make material changes — for example, adding a new category of data collection or changing the legal basis on which we process your data — we will notify registered users via SMS or email at least seven days before the changes take effect. The updated Privacy Policy will be published on this page with a revised Effective Date.

8.1 Continued Use After Updates

Your continued use of the 1971bed platform after the Effective Date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree with the changes, you should stop using the platform and request account closure before the changes come into effect.

8.2 Children's Privacy

1971bed is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will immediately close the account, delete the data to the extent legally permissible, and, where required by applicable law, report the incident to the relevant authorities. If you believe a minor has registered on 1971bed, please contact us immediately at support@1971bed.

8.3 Third-Party Websites

The 1971bed platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket). This Privacy Policy applies solely to 1971bed. We are not responsible for the privacy practices of third-party platforms. We encourage you to review the privacy policies of any third-party service you use in connection with your 1971bed account.

8.4 Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way 1971bed processes your personal data, please do not hesitate to get in touch:

• Live Chat: Available 24/7 directly on the 1971bed platform — the fastest way to reach our team.
• Email: support@1971bed — plain text, not a clickable link. Use the subject line "Privacy Enquiry" for fastest routing.
• Support Hours: Bangladesh Standard Time (BST, UTC+6). Response within 1 hour during peak BST hours.